Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

GENERAL QUESTIONS | ORDER QUESTIONS

GENERAL QUESTIONS

  1. Where are you located?

    • 1605 Mainstreet, Hopkins MN 55343
  2. What are your hours?
    • Currently variable
  3. How do I contact you?

ORDER QUESTIONS

  1. If I find a book on your site, does that mean it's currently in stock at your store?

    • If an item has a note that it has recently been on our shelf, you can call us at 952-595-5640 for up to the minute availability. Otherwise we can order most books and receive them within 5-7 business days. Call if you'd like us to put a book on hold for you or if you you need immediate assistance with ordering.
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will be contacted again vai email when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • Due to supply chain issues, timing for order fulfillment is extremely variable depending on the order. You can contact us for more details on your order.
  4. What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?
    •  We accept credit cards (Visa, MasterCard, Discover and American Express), Paypal, and gift cards online. If you're picking up in store, you may pay with cash, credit card, or gift card.
  6. How can I check the status of my order?
    • Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.